Contact
Talk to the 24/7 mold line
Reach out by phone or email anytime. The line operates 24/7 for the Monroe County area, and a same-day visit can be arranged if the situation requires it.
Contact Information
Direct phone and email communication, eliminating the need for forms.
Call the line
(844) 352-3560. This is the fastest way to reach the mold removal team, day or night.
Send an email
[email protected]. Good for photos and non-urgent questions. A reply comes within one business day.
Visit or mail
3559 Church St, Columbia, IL 62236, right here in Columbia.
Hours
Available 24 hours daily, including 24-hour emergency mold response.
Map data provided by Esri, HERE, Garmin, and OpenStreetMap contributors.
Service address and coverage area
Operations are based at 3559 Church St in Columbia, with service covering an approximate twenty-mile radius across Monroe County.
If you are outside Columbia, a crew can very likely still reach you. See the full Columbia service area for the towns and ZIP codes covered.
While you wait
Recommended actions before technician arrival
Taking a few simple measures can help contain the issue and safeguard your property before the remediation specialists arrive.
- If there is an active leak, stop the water source and safely disconnect any nearby electronics.
- Relocate area rugs, furniture, and valuable items away from the dampened section.
- Keep the door to the affected space closed to prevent spore circulation throughout the home.
- Avoid scrubbing or painting over mold growth, as these actions can disperse spores and conceal the underlying moisture issue.
- Document when the issue began and take some photographs, as this can assist with the insurance process.
Connect with the local mold remediation team
Available on your schedule, day or night
A single call connects you with a local remediation crew. Discuss the visible signs, and a same-day assessment can be scheduled if necessary.